As a facility manager, sourcing the right vendors, particularly for commercial cleaning services, can be challenging. These services are crucial for maintaining the overall cleanliness and presentation of your office space, encompassing janitorial duties, floors and window responsibilities. Whether you’re transitioning into a new office space, seeking additional cleaning support, or dissatisfied with current services, the initial step often involves seeking recommendations or conducting online searches for local commercial office cleaning companies.

1. Red Flag – Inconsistent Quotes

When evaluating potential commercial cleaners, it’s essential to be wary of common warning signs. One such indicator is shaky quotes, where firms offer enticing over-the-phone estimates without inspecting your premises, potentially concealing hidden costs. Conversely, vague quotes can also be problematic, lacking transparency and clarity regarding pricing and services.

Solution: Get a True Estimate

To navigate these pitfalls, seek out genuine estimates from reputable cleaning services. While it may require sifting through numerous quotes, prioritize transparency and professionalism over seemingly low prices, which often correlate with substandard work quality. Additionally, look for companies that allow you to meet their staff, boast positive reviews, and offer local references, signaling a commitment to customer satisfaction.

2. Red Flag – Rigid Contractual Agreements

Another red flag to watch for is rigid, ironclad contracts, which may indicate a lack of flexibility and prioritization of customer service. Exorbitant penalties for contract breaches or dissatisfaction with service quality can leave you financially burdened. Solution: Instead, opt for companies that offer more flexible terms, reflecting a willingness to accommodate your needs and preferences.

3. Red Flag – Poor Attitude

Furthermore, assess the attitude of the cleaning staff, focusing on communication, adherence to instructions, and professionalism. Consider factors such as responsiveness during business hours and their commitment to environmentally friendly practices, such as the use of green cleaning products.

Solution: Perform Research

Conduct thorough research by seeking references, contacting past clients, and scrutinizing online reviews to glean insights into a company’s reputation and performance. By investing time in building a relationship with a reputable commercial cleaning company and exercising discernment in your selection process, you can mitigate risks and establish a long-lasting partnership built on trust and quality service delivery.

Modern Services is committed to providing honesty and clarity. We will work with our clients and listen to their vision and needs to create a plan and contract that meets your needs. Contact Modern Services today to start a consultation and quote!