July 25, 2024 in Janitorial Services

4 Ways to Find a Reliable Janitorial Company

Keeping every inch of your commercial building spotless can seem like a nightmare. It always seems like there’s never enough time in the day to get everything done. Hiring a janitor company can help relieve some of this massive burden. However, you’ll have plenty of businesses to choose from when you’re ready to hire one. According to Tech Report, about 1,159,598 janitorial companies opened nationwide at the end of 2022. Here’s how you can find the right one for the job.

1. Online Searches

A quick internet search is a great way to find janitorial companies in your area. Hiring a local company supports your local economy and ensures they’re only right down the road if there’s an emergency. You have instant access to online reviews as you browse local companies, ensuring you know what other customers say about them.

2. Available Hours

Always ask a company what hours they are available. This is especially important if you don’t want janitorial companies cleaning the building during operational hours, which is common for schools and offices. It can be challenging to vacuum and mop all the floors in a building when it’s full of people. Carefully consider what hours you’d prefer to have them cleaned, and find a company available during those hours.

3. Services Provided

The services available often differ depending on the company you work with. Some janitorial companies offer essential cleaning services. Others may provide floor care, construction cleaning, deep cleaning, disinfection, and more. Consider the services you want before speaking with cleaning companies to ensure you hire a company that offers all the services you need. You should also consider your preferences, such as green cleaning products instead of harsh chemicals.

4. Customer Service

A company working one-on-one with someone regarding their building should provide exceptional customer service. Schedule a one-on-one meeting to review expectations and get an idea of how well you get along with a company representative. Ask them how they handle mistakes or customer dissatisfaction in case of future mistakes. Pay attention to the way the company speaks to you on the phone. This is a beautiful indicator of how they’ll treat you in person and while working with you.

We pride ourselves on our incredible customer retention rate. It’s so high because of our exceptional customer service and pride in a well-done job. Our comprehensive list of services ensures we can meet all your cleaning needs. Contact us at Modern Services to schedule a meeting today.




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